Customer Support Representative
Full Time • Winnipeg, Manitoba
Culligan Water Winnipeg
Proudly family-owned and operated in Manitoba for over 70 years
Proudly family-owned and operated in Manitoba for over 70 years
Benefits & Perks
- Extended health benefits (medical, dental, vision)
- Group RRSP with company match
- Paid vacation
- Company-paid training and ongoing professional development
- Employee discounts on Culligan in-home products
- Eligibility for annual recognition programs and training events
Job Summary
Culligan Water of Winnipeg is looking for an enthusiastic and customer-focused individual to join our team as a Customer Service Representative. In this role, you’ll be the first point of contact for our customers—helping with orders, resolving issues, and ensuring their needs are met with the care and attention we’ve built our reputation on.
We are a family-owned and operated business, proudly serving Manitoba for over 70 years, and we are looking for someone who values teamwork, community, and delivering exceptional service.
Responsibilities
- Assist customers by processing orders, answering questions, and managing accounts
- Provide proactive support by building strong relationships with customers
- Schedule service appointments and delivery orders
- Coordinate with our service and operations teams to ensure smooth scheduling
- Contact customers for additional service opportunities or maintenance plans
- Escalate unresolved concerns to the appropriate department for resolution
Qualifications
- High school diploma or equivalent
- Minimum 2 years of customer service experience (office or retail)
- Strong organizational and time management skills
- Proficient in Microsoft Office (Word, Excel, Outlook)
- Excellent communication skills, both written and verbal
- A positive, professional attitude and a passion for helping others
About Us
At Culligan Water Winnipeg, we are proud to be Manitoba’s trusted water experts for over 70 years. As a family-owned and operated business, we take pride in providing reliable, high-quality water solutions to households, businesses, and communities across the province.
Backed by Culligan’s international expertise, our Winnipeg team delivers advanced water treatment products and personalized service that only a local, family-run company can provide. From water softeners and filtration systems to drinking water solutions, we help Manitobans enjoy better water every day.
Compensation: $17.00 per hour
About Culligan
Great tasting water. Brighter future. Bigger job opportunities. Culligan is making a real difference in the lives of people all over the world by providing better, cleaner water through our suite of innovative products and exceptional customer service. Join the Culligan team. Apply for a job now.
Culligan provides healthy, delicious water for our customers in their homes, offices, businesses, and industrial facilities around the world. Our complete line of water softeners, water filtration systems, commercial and industrial water treatment solutions, drinking water systems, whole-house filtration systems and bottled water delivery options set the standard in the water treatment industry.
This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.
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